Umano AI

The AI that works alongside you

Integrated with Quovai PMS, Umano answers guest enquiries, prepares quotes using the availability and rates in your PMS and helps you manage bookings.
You always stay in control.

Your data stays yours Human-in-the-loop Active 24/7

Designed for every type of accommodation business

Hotels B&Bs Farm stays Serviced apartments Campsites Glamping Holiday homes Villas
Umano Rispondo · AI Responder

It answers enquiries. It prepares the quote. You just send it.

It collects guest enquiries, organises them automatically and prepares the quote using the availability and rates in your PMS.

app.umano.it/dashboard
The Umano AI inbox: guest messages classified and managed straight from the PMS
Inbox right inside the PMS

Your dedicated inbox for stay enquiries

Guest enquiries are collected in a dedicated inbox that's always yours — clean and organised automatically. No spam, no newsletters, no distractions.

  • Dedicated exclusively to stay enquiries
  • Organises conversations automatically
  • Cuts out the noise of spam, newsletters and ads
  • Classifies every enquiry with AI
  • Ready to generate the quote

From enquiry to quote, in seconds

Umano analyses the message, extracts the key information and automatically prepares a quote using the availability and rates in your PMS. You review and send.

Umano Rispondo
preventivo.umano.it
A personalised quote prepared by Umano, ready to send to the guest

Enquiries arrive from everywhere

Email, WhatsApp, phone, website and OTAs: all in one place.

Umano prepares the quote for you

Personalised quotes ready in seconds, with photos and prices.

Automation + human control

The AI prepares everything, you send when you want. Always the final say.

Answer sooner, convert more.

Umano Prenoto · AI Chatbot

From your website to a booking, in a single conversation

Always on, no enquiry ever lost.

The visitor lands on your site

They have doubts, they compare, they're deciding.

Umano AI answers right away

It understands the request and replies in seconds.

They book directly in the chat

No extra steps, without leaving your site.

Conversational Booking Engine
Umano's conversational Booking Engine: available rooms offered directly in chat, with price and a Select Room button
Umano's booking chat collecting the guest's requests in real time
Monitoring dashboard

One dashboard to monitor every conversation

Monitor all guest enquiries from a single dashboard. See the conversations, the AI's automatic classification, the documents used for the answers and the relevance score of the retrieved information.

app.umano.it/conversazioni
Umano dashboard to monitor conversations: guest queries, relevance scores and documents used to generate the answers
Immediate answers Active 24/7 (at night too) More direct bookings Less traffic lost to OTAs

Umano AI is your new sales channel.

Umano Guadagno · Revenue AI

The right price, at the right time

Revenue AI reads demand, seasonality and booking pace in your PMS and suggests the optimal rate — so you maximise revenue without chasing the market by hand.

  • Automatic analysis of demand, seasonality and pickup
  • Day-by-day rate suggestions
  • Comparison with your property's historical performance
  • Natively integrated with the Quovai PMS
  • You decide: apply the price with one click
pms.quovai.com/revenue
The Revenue AI module with rate suggestions in the Quovai PMS
Contact

Start using Quovai today!

Get in touch and we will arrange a free, no-obligation demo: we will be glad to show you everything our platform can do.

Discover Quovai

Tell us about your property: we will set up a tailored demo, free and with no obligation.

  • Tailored demo, free of charge
  • No commitment
  • With a hospitality expert

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An in-house team

Real people, not a call centre

Dedicated support

Fast, effective and always available

By your side

Every single day