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Quovai PMS software gestionale per hotels, residence, agriturismi e bed&breakfast

Privacy Policy

Updated August 2022

1. INTRODUCTION

We respect your privacy in line with Regulation (EU) 2016/679 (also referred to as the GDPR). Our aim is to protect and safeguard your personal data when you use our website to book your stay with us. If you do not agree with this policy, we would kindly ask you not to continue using this website. Our booking online service is not intended for use by children under the age of 18 years.

2. WHO WE ARE

QUOVAI S.r.l., is a society registered in Pisa with VAT code 01871320493. The company’s headquarters are based in Via Custoza, 13 in Monteverdi Marittimo (PI), Italy.

3. INFORMATION WE COLLECT, USE AND SHARE

We do NOT collect personal information about you when you browse our website anonymously. For visitors who make a request (voluntarily) for a free PMS (Property Management System) trial, we collect the following information:

  • name of holiday property
  • email address
  • telephone number
  • name of property
  • website URL

4. LEGAL BASIS FOR PROCESSING YOUR DATA

  • Consent: in order to obtain your agreement prior to the processing of your personal data for the specific purpose of allowing you access to our PMS for a free trial
  • Legitimate interest: in ensuring network and information security

5. PLACE OF DATA PROCESSING

The processing operations connected to our service take place at the company’s headquarters and at the Data Centres of Hetzner and Aruba. No data transfer occurs outside of the European Union.

6. DISCLOSURE TO THIRD PARTIES

We do NOT share, trade or sell your personal information to any company or third parties not directly associated with its proper use within the sphere of activity. In the event that QUOVAI or substantially all of its assets were acquired, personal information would be one of the transferred assets. We may disclose personal information if required to do so by law, Court order or for the purposes of prevention of fraud or other crime or if we believe that such action is necessary to protect QUOVAI.

7. COOKIES

For further information, please see our Cookie Policy.

8. RETENTION OF YOUR PERSONAL INFORMATION

We retain your personal data on our systems for as long as is necessary for the activity in question in accordance with Regulation (EU) 2016/679. By consenting to our Privacy Policy when making your online request for a free trial, you authorise us to store your data for a period of 3 months.

9. SAFEGUARDING OF YOUR PERSONAL INFORMATION

To prevent unauthorised access to your personal information and maintain data accuracy, we guarantee you that the appropriate physical and electronic measures have been taken to safeguard and secure the information we collect online. Please note though that no transmission over the Internet can ever be guaranteed.

We use Secure Socket Layer (SSL) technology, which ensures that any communications between your computer and QUOVAI cannot be intercepted and is unreadable by anyone else. By convention, URLs that imply an SSL connection start with https: instead of http. Furthermore in most common browsers, a padlock icon is show on the left beside the URL to show you that you have established a full SSL encrypted connection. If your browser does not support SSL technology, then you should update to the latest version.

Our website may contain links to other websites of interest. Nevertheless you should note that we do not have any control over those websites. Therefore, once you have used these links to leave our website, we are not responsible for the protection and privacy of any information that you provide whilst visiting such sites. These sites are not governed by our privacy policy. You should exercise caution and carefully read their privacy policies.

10. YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

  • Your right of access
  • Your right to rectification
  • Your right to erasure
  • Your right to restriction of processing
  • Your right to data portability
  • Your right to make a complaint

You also have recourse to the Data Protection Authority: Garante per la Protezione dei Dati Personali

11. CONTACT US

If you have a query relating to the processing of your personal data, please email us at supporto@quovai.com.
If you are unable to make a query in writing, please ring us at + 39 02 87198048.

12. UPDATES

We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation.

Please therefore re-visit this Privacy Policy regularly to stay informed. The date at the top of this Privacy Policy indicates when it was last updated.

The most up-to-date version of this Privacy Policy is always visible on our website.